Performance Standards
Patient satisfaction is a hallmark of the ASC industry. One reason for high patient satisfaction is convenient scheduling. According to a survey conducted by the Federated Ambulatory Surgery Association (FASA), 75% of ASCs started more than 80% of their cases on time. Our surgery center is highly efficient and our customers appreciate being discharged efficiently to recover in the privacy of their home. Patients also choose ASCs for their high level of professionalism and safety. FASA's survey shows that over 50% of ASCs had fewer than three complications per 100,000 encounters.
We strive to go above and beyond at our surgery center to show our commitment to our customers. Performance standards are key components to ensure we are providing quality care to our patients. We benchmark different specialty areas through national organizations such as FASA and through our own quality assurance program to ensure we are exceeding the quality and operational indicators in our industry.
Harmony Surgery Center, LLC appreciates you taking the time to provide us with your feedback on our patient satisfaction survey. (click here for a copy of the survey)
Gastroenterology Performance Standards
