Patient Rights and Responsibilities

Patient Rights and Responsibilities, Patient Representative Program, And Access to Medical Records

When you are a patient in the Harmony Surgery Center, LLC:

Patient Rights

1. You have the right to receive quality care that is considerate and respectful of your dignity, personal values, and belief system and life philosophy.

2. You have the right to express your spiritual beliefs and cultural practices as long as they do not harm or interfere with medical treatment, or that of another patient.

3. You cannot be denied medical treatment because of race, sex, color, creed, religion, national origin, disability, or ability to pay for services.

4. We will make all reasonable efforts to provide effective communication, regardless of language or other barriers.

5. You have the right to be involved in planning your health care and to understand what is expected of you.

6. You have the right to refuse treatment to the extent permitted by law and to be informed of the medical consequences of your decision.

7. You have the right to be interviewed, examined, and treated in a safe setting that provides personal privacy. You have the right to be free from all forms of abuse or harassment.

8. You have the right to a clear, concise explanation of your condition and any proposed treatment. This includes potential benefits, risks, problems associated with recuperation, likelihood of success or alternative treatments that are available.

9. You are admitted to this Center by a member of the medical staff. You have the right to know who is responsible for your care (physicians and others) and their roles here, including any relationships they may have to other health care providers or educational institutions.

10. You have the right to be informed of health systems rules and regulations which apply to your conduct as a patient here.

11. You have the right to see your medical records within the guidelines established by law. Only those who are involved in your care, monitoring the quality of your care, or authorized by law have access to your medical record. Anyone else must get written consent from you or your authorized representative.

12. You have the right to know, in advance, of any experimental, research or educational activities involved in your treatment. You can refuse to participate in any such activity.

13. At admission, you have the right to be informed of your rights and responsibilities in a simple and easy-to-understand manner.

14. You have the right to express your complaints and concerns about care and services received without fear of recrimination. You have the right to have those complaints reviewed and, when possible, resolved. Patient Representatives are available to hear your concerns or questions and can be reached by calling - 297-6300.

15. If ethical issues arise regarding your care, you, or any member of your family or your authorized representative, have the right to seek a medical ethics consultation. For more information, contact any member of your health care team.

16. Under Colorado Law, you have the right to formulate advance directives and to have the Center staff comply with these directives. Advance Directives are decisions made before your stay as to what heroic medical measures you want to happen should you become critically ill. Please ask the receptionist if you wish to have more information.

17. You can expect us to provide care that is consistent with your needs, applicable laws, our capacity, mission, and philosophy. If we are unable to meet your requests or need for care, you may be transferred to another facility when medically permissible. All transfers must comply with all applicable laws and regulations.

18. If you are unable to participate in your care or treatment decisions, we will seek an authorized representative to exercise your rights. In the case of infants, children, and adolescents, we believe the involvement of the family and/or guardian in the decision-making process is critical.

19. We recognize that dying patients have special needs. These include the right to appropriate treatment of primary and secondary symptoms, pain management, and an assessment of your, and your family's, psychosocial, emotional, and spiritual needs, and coping mechanisms.
 

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