Harmony Surgery Center


	Home About Us About Us Performance Standards Contact Us Directions and Maps Our Physician Investors A. Mark Boustred, MD Stephen Brutscher, DO Thomas Chiavetta, MD Craig Clear, MD Rand Compton, MD James Dickinson, MD Thomas Dowgin, MD Rebecca Dunphy, MD Mark Durkan, MD George Girardi, MD Denis Gonyon, MD Rod Holland, MD Joe Jenkins, MD Sally Knauer, MD Chad Knutsen, DPM Michael Lee, DO H. Pat McElwee, MD Kevin Nasseri, MD Andrew Norris, MD Stefan Pettine, MD Robert Quaid, MD Matthew Robertson, MD Michael D Roller, MD Robert Schulte, DPM Robert Simmons, MD Timothy Soper, MD Patient Information Patient and Visitor Information Insurance Contacts Registration and What to Expect Financial Policy Understanding Your Billing Accomodations Medical Records Contact Us Directions and Maps Patient Rights and Responsibilities Services Our Services Surgery Center Gastroenterology Endoscopy Direct Access Endoscopy Non-Qualifying Criteria Guidelines for Direct Access Endoscopy How to Schedule Pain Management Overnight Suites Health Information Links Join Our Team Contact Us

Performance Standards

Patient satisfaction is a hallmark of the ASC industry. One reason for high patient satisfaction is convenient scheduling. According to a survey conducted by the Ambulatory Surgery Center Association (ASC), 75% of ASCs started more than 80% of their cases on time. Our surgery center is highly efficient and our customers appreciate being discharged efficiently to recover in the privacy of their home. Patients also choose ASCs for their high level of professionalism and safety. ASC's survey shows that over 50% of ASCs had fewer than three complications per 100,000 encounters.

We strive to go above and beyond at our surgery center to show our commitment to our customers. Performance standards are key components to ensure we are providing quality care to our patients. We benchmark different specialty areas through national organizations such as ASC and through our own quality assurance program to ensure we are exceeding the quality and operational indicators in our industry.